They can claim it with a receipt. We are, after all, dealing with some pretty drugged up people and there's no telling what they will do! Customer: I also lost a ring. She declines, stating that it was on her husband’s card and it was a gift that she’d rather not return. Could you try this on for me and see if it fits?’ I replied ‘Uhh…sure…I guess.’ I tried it on. I open it just enough to see in, trying to block the customer’s view. Here are 20 people who are telling all about the most awkward and horrifying moments they’ve had as a retail worker…and it ain’t pretty! Me: “Hi, um, I need to get my glasses adjusted. READ MORE. Women's clothing, shoes, bags, accessories and beauty. 13 real-life stories of the worst customers ever. I’d have to give it to her right back and replied ‘No, we don’t actually, no…’. Dad: “We want you to adjust her glasses, thank you.”. Customer: “I’ve never been so embarrassed in my life! Just sayin!’ *ahem*), “I was working in a vape shop and a gentleman wanted to return a bottle of e-liquid because it was the wrong strength. So, so, so disgusting. Customer: Well it was gold. Before closing the trunk, my guy walks to the front of the car to see where the rug is in relation to the rearview mirror. Customer: (speaking very quickly) I recently had a heart attack and just got out of the hospital but a couple of weeks ago I left behind $40 at self checkout and I talked to the girl down there and she said she brought it up here but I just had a heart attack and I’m wondering if you can help me out. She told me to get rid of him and followed me back in case I needed help.). Her husband purchased a watch and presumably the battery is dead because it isn’t working. However, there are some retailers who are going the extra mile to capture customers. She basically told the customer everything that I told her and the customer left. Well, it isn’t, but to be fair, when we’re young, we’re not qualified for much else and it IS the best place to start a career and learn a lot about the commitments of having a job, other people and life in general. I had a heart attack. I inform my manager that I did not yell at her and she said she wasn’t coming back. Customer: “I would like to know if I can get my watch fixed.”, Me: “Well, unfortunately, we do not have the ability to fix the item in store. Here are 21 favourites that are very funny, often terrifying, and occasionally both. #featheryfashionista, “I was asked to help out our maintenance guy with an issue in the women’s restroom. ), “I worked at a farm and ranch store and I was helping an older couple with gardening supplies. They looked at me very confused and in an effort to play it off, I said ‘It’s not your birthday, it’s Jesus’ birthday!’ They quickly and uncomfortably left the store.”. You wouldn’t get this kind of behaviour from animals…some humans are just disgusting beings. She picks a watch that isn’t on clearance, so there is around a $60 difference in price. Honestly, I think we can learn more about people in a retail job, then ANY other career. As one Reddit user with experience working retail over the holidays memorably summed it up: "Let's just say if I hear Mariah Carey's 'All I Want For Christmas Is You' it triggers feelings of PTSD." “I worked holiday season at a women’s clothing store, and a lady came in wanting to return a pair of underwear that had been very much worn…and were literally torn in half. She put the bag on the counter and proceeded to tell me that she was returning it because her daughter said it wasn’t working. Since she has the receipt and seems nice, I decide to help anyway. Reluctantly. But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. If a customer service rep is breaking policy to help you, at least show some gratitude! Manager: “Oh, please! She huffs like it’s a huge deal and walks away. I’m pretty sure we lost the customer, though. The retail industry was rocky for many players in 2015. (He tries to see what the ring looks like as I quickly put the bag back in the drawer.). I discovered a bag of socks that had poop in them; someone had taken a bag of tube socks, opened it, took out a sock, pooped in it, and attempted to put it back in the package. A woman once approached me and said ‘I’m looking for a sweatshirt for my granddaughter. & Just to confirm my previous point, we have yet more disgusting tales from the horror changing rooms! However, her husband removed the tag on the item. PLEASE REMEMBER THIS! I just want my ring. As well as going wildly viral, her stories prompted people to share some all-time classic retail moments of their own. The exchange goes like this. Page: “Area #2 Christmas to register #4, please. I’ll see her in here next week.”. ft area and will house more than 7000 home furnishing products. No one should have to deal with this kind of utter horror on a daily basis. Here are the weirdest news stories of 2019. (I pull out the lost jewellery bag, which I had thought was empty, to show I’m not lying) And it looks like we don’t have any lost jewellery. Latest offbeat, weird, strange, funny and odd news stories from around the world It’s just basic manners of b**b ownership. Free returns. Full Bio. I saw that and was just out. But 2020 also had its share of fun and bizarre tales too. When the manager told him to leave, he acted like there was nothing weird about it. Hats off for creativity, but I felt violated.”, Well, I’m sure this a very pleasant experience for all concerned. Follow Twitter. It’s unlikely, but let’s just go with it. My boss is restocking at the end of my register, and a cashier and I are on our only two registers, trying to get the line of customers wrapping around our small store out as fast as possible. I can sympathise because I have way too many groin-grabbingly embarrassing stories of the ‘I thought they were talking to me, but they really weren’t...’ variety. #not I haven’t since the crisis started. I’m a clothing retailer. My first real job is at a local boutique which, at the time — the mid-1980s — is still a fairly busy, mostly decent chain. Ground Zero for bad, embarrassing behavior by otherwise responsible adults. 1. “One day, a woman came in trying to return a toaster she had bought. Except this one ring. 16 Customer Horror Stories That Prove Retail Workers Deserve A Goddamn Medal "…a woman once asked me why her iced coffee was served cold instead of warm.” by Jamie Jones Me: Mhmm. “I would like to know if I can get my watch fixed.”, “Well, unfortunately, we do not have the ability to fix the item in store. What actually goes through people’s heads at all? THE BOTTLE WAS STILL WARM. (I go get the binder and open it up on the back counter and begin to look through it. Does the fact that there is actually NO toilet in there, not make them realise their mistake!? 1. #forthesakeofretailworkers. Here are 10 of the best bizarre, weird and fun stories from the past year: Shower curtains solution Press J to jump to the feed. This is actually really sad, but hey, it comes to us all, doesn’t it!? I freeze and cautiously take my glasses off and set them down. The customer is furious, and I have to go out there and be shouted at. & They’re nothing to be ashamed of and all that, but at least ask the other person’s permission before you inflict dem’ t*tties onto someone else! I explain that I could order her another one, but we would have to return the other one because we can’t return and order in the same transaction. A few weeks ago, we asked the Good.Co community to tell us about the worst job they've ever had. Technically, I’m not even supposed to take the item at all since the tag has been removed.”, “I’ve never been so embarrassed in my life! once they leave I walk over and she had PISSED IN THE LITTER BOX.”. Leyla Shams. One time a customer said, “babe.” And I said, “yeah?” And he was talking to his girlfriend so I pretended to be needed in the back until they left. Oh well, at least it gave them a laugh…! Me: Okay, sir. He proceeded to let the fabric go by accident and it unfurled, sliding across the desk towards me as I realised it was an old pair of stained underwear. You’re a customer service rep and you were screaming at me across the counter in front of other customers!”, “Yes, you did! He threatened to sue the store for “tricking” him into smashing his own windshield. I go back to help the first customer. We are, after all, dealing with some pretty drugged up people and there's no telling what they will do! I’ve heard plenty of stories from my coworkers and managers about difficult customers in this season. I went to check that the bottle had not been opened or tampered with. You don’t want to return the item and we can’t fix it. I am taken aback by this, because for about ten minutes I have been trying to help her and fix the situation. I haven’t since the crisis started. I told him that I was sorry and I couldn’t see what it was and he became frustrated and said louder ‘any of THESE’, shaking the fabric harder. Area #2 Christmas to register #4.”. She walks over to adjust them. See which retailers made GOBankingRates' list of the 10 worst retailers of 2015. Really? This is crazy.”, “Ma’am, I am trying to fix it. By January Nelson Updated September 29, 2018. While she was trying them on she asked if we sell them. 20 Retail Horror Stories That Will Make You CRINGE Is it fair to say that I think 90% of us have worked in retail at some point!? She walks over and motions for my glasses. We can’t make up funny retail stories like these. I swear, the entire store packed with holiday shoppers fell silent for at least ten seconds. While I loved my co-workers with all my heart, our customers were hell on Earth. Obviously not! I haven’t been back there since, and from what I’ve heard, she’s no longer working there. Submit. From Plutarch to Gandhi, everybody can find a relatable one. We sell some flat-packed furniture and we have a backdoor pickup for customers to load items into their cars. Even if you take the slightly odd vibe away here, then I couldn’t think of anything worse than having to try clothes on, I hate it! The laughter lasted a bit longer, with some of the customers at the registers fervently agreeing. She sprays alcohol on her hands, puts gloves on, and sprays more alcohol on. I turn the binder away since customers are not supposed to have access to that information. I personally think that was very quick thinking and a legit save if you ask me! Retail horror stories - Who's got good ones? “I used to work in the clothing department of a large retail store. (& Judging by the rest of these stories, we should be glad that there was nothing gross or scary in that bag! "There was a group of two guys and three girls. The glasses weren’t fixed, either; they fell down worse than before. One Friday night I was closing and it was pretty quiet until two girls came in, probably around 15/16 years old. Cancel Christmas.”. All day, we’ve been having nothing but no-receipt returns — gifts from Christmas. I had an awesome boss at the time who took our side to corporate. 15 of the Most Interesting, Unique, and Weird Jobs. I curated these funny stories from funny Tumblr stories. An old lady came in with her walker for a new battery for her cordless phone, completely oblivious to what day it was. She asks if we can fix it for her. They should be proud of themselves. Turn the Planes Off! Watch Queue Queue Follow Linkedin. They keep falling off my face and I’d love to get them fixed. When a customer drops money or forgets change, we log it in a binder at the desk and enter it in the till as “money found”. I happen to look over just as she is getting out of the litter box and I see her pulling up her pants. Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! Crazy, stupid, Funny Retail Stories. I can tell you one thing; I’m never shopping here again.”, Me: *Sarcastic now* “Well, I’m very sorry to hear that, ma’am.”. I stare, slack-jawed. It is Christmas; the busiest shopping time of the year. I think it is, personally, especially when we’re younger, for example, retail is the perfect first job. Press question mark to learn the rest of the keyboard shortcuts At this point, I’ve figured out his game. Technically, I’m not even supposed to take the item at all since the tag has been removed.”. When we need an employee from a department somewhere, we do an overhead page using the area numbers: “Area #1 Girlswear to register #3,” for example. I need to get my glasses adjusted as they keep sliding down my face; they won’t stay up and it’s annoying me to death. Revenge, together with love and death, has probably amassed the biggest count of quotes and sayings. “One time an older gent came in and asked me if we stocked ‘any of these’, showing me some bundled fabric in his hand. Get ready for a hurricane of LOL as you read all these funny short stories. I’ve never been more confused by a question.”, I totally understand your confusion, she’s trying the damn things on, OF COURSE, YOU SELL THEM! Do you have a receipt? "So I asked my boss what his worst retail stories were and he sent back this: 'Dead employee in the bathroom, dead guy in the dumpster, thief taking off shoes and running away barefoot, sick employee throwing up in deep fryer, lady pretending to be … Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. Maybe it’ll become a new, sought after vape flavour/blend!? I read the sign which asks people to stay back from the counter about five feet and wait for someone to come, so we do just that. Is it fair to say that I think 90% of us have worked in retail at some point!? Hide No More IKEA is known for its dorm-room friendly furniture, massive showrooms, and tasty meatballs. The back-of-house staff has to help these customers, and though they’re very hard-working, most are quite introverted compared to the front-of-house staff. How people are when they’re shopping or have a complaint and how they deal with it, can say an awful lot about a person. Me: Is there anything else I can help you with? This story made the national internal newsletter for the [Boutique] chain. Across the US (and England, apparently), retail stores like Walmart, Target, Sam’s Club, etc have all been the target of hauntings, whether from bad choices in placement or from strings of awful murders happening on the property. Honestly!? I am overwhelmed with happiness because I figure this will be an easy return. Naturally, I’m worried about getting a bad customer, so I’m trying to be extra nice. I managed a RadioShack store in a mall. Hide No More IKEA is known for its dorm-room friendly furniture, massive showrooms, and tasty meatballs. The news headlines are weird enough for the big stories in politics and entertainment, but when you get into the really weird news of 2019, the tales get downright bizarre. This apparently includes retail stores! Why would you even want to inflict your urine on someone!? She’s got a type of shield mask on. Revenge, together with love and death, has probably amassed the biggest count of quotes and sayings. I knew this guy wouldn’t do that, so I pointed to our camera out there and threatened to bring up the tape. I grabbed my glasses; she backed away like I was sick and nearly screamed in disgust or fear. We can’t make up funny retail stories like these. Source: Reddit (Credit: MaybeMabelDoo, Original Story). (I went and told a supervisor that I had a lost-and-found fisher, someone who tries to get free stuff out of our lost and found to go pawn. There had been a litter box laying in the aisle that I guess someone changed their minds on. See Also: Top 10 Famous Haunted Landmarks You Didn’t Know Were Haunted. Retail Stories: Weird Customers I'm going to start a new segment on this blog, although it'll probably only last for as long as I am in retail, unless I get stories from friends and stuff... Retail Stories will be about all of the crazy stuff that I've heard about, or have witnessed in the store that I work at.I can't give a name of the company, but I can say that it's similar to Marshals. We would have to ship the item to our repair shop to be fixed. Urgh! After listening to their conversation and answering their questions, I figured out they were picking soil for their burial plots.”. Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. They keep falling off my face and I’d love to get them fixed. We share 14 funny customer service stories that have been sent in by our readers, who recall their funniest customer service interactions. Usually, we cannot return fine jewelry items if the tag has been removed. (The lost and found drawer is right in front of me, between me and the customer. By Melissa Mason. They have a picture of it in their phone. Seeing those things would have enough trauma, never mind having them land on you! “I used to work at Forever 21. What is wrong with humans!? From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. My time at the coal face has given me the kind of appreciation for my fellow man that can’t be bought — Cycle Tiger (@CycleTiger1) August 30, 2019. Get in the bin, you weird, skanky, human cheese wanting freak! But after a couple of minutes — it is REALLY busy, and no one from the floor is able to make it up to the registers without being grabbed by another customer — the customer at the register says that it is okay and she’ll pay the price that rang up. Me: I don’t have any Samsung phones in here. Retail horror stories - Who's got good ones? Not only had it been opened, but it had also been refilled with urine. Here are 20 interesting retail shops that you never would have thought existed. Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. So I’m certainly not going to do it, to model them for someone else! 84 likes. There’s a lot of truth in the quote; ‘A person who is nice to you, but rude to the waiter, is not a nice person….’. This woman’s stories of what it’s really like to work at HMV are simply fabulous ), Me: The only record I have of $40 left behind is from two months ago…. Zombie Apocalypse Store (Las Vegas) Va a finire che ti innamori di Freya Dakets in offerta a prezzi imbattibili su Mondadori Store. She rolls her eyes and sprays my glasses down with alcohol and alcohol spray. Oh! We don’t even have batteries here. We’re both wearing a mask. Me: Unfortunately, sir, that ring has been claimed. Me: I understand, sir, but that $40 has already been claimed. Vegas. Anyway, was there anything else I could help you with? 35 Retail Workers Share Their Most WTF Black Friday Horror Stories. You learn to just roll with the crazy. The funny thing is, the price tags have the dates they were printed on them so she [should] have seen we were telling the truth." As a teenager I worked in a Woolworths cafe for a couple of years. It’s ... Weird flex but OK. Me: You said two weeks ago. Published on 7/21/2014 at 8:00 PM. In fact, observing how people are with retail workers and service staff is a big thing for me. I’ve been there a few times and seen quite some pretty ridiculous things, but never anything on the level of these AskReddit users who were nice enough to share their stories of Vegas craziness.. 1. I can tell you one thing; I’m never shopping here again.”, “Well, I’m very sorry to hear that, ma’am.”, “Oh, please! But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. Oh, I would have just been out of there so fast! So, we cancel the first page with a second one. “An elderly lady hit me with her cane because I was out of the ornament she wanted.”. 10. “I worked at a grocery store in the cheese department and had a creepy man come in multiple times wanting cheese made from human milk.”. It has been pretty stressful because people don’t like that, without a receipt, we have to give them back the lowest price within thirty days. Cancel Christmas.”. I once got a call that the changing room needed to be cleaned. Honestly, I think you did the absolute RIGHT thing, Kevin! SIGN UP TO PEDESTRIAN DAILY. I had a heart attack. From Plutarch to Gandhi, everybody can find a relatable one. This is during the health crisis. I didn’t know what to do so I literally just said thank you and tried to subtly add some more British inflexion into my speech.”, I really don’t think this girl should feel too bad about this, it’s not her fault that the customer thought her accent was British and we all do silly things when we’re caught off guard, right!? Thanks.”, “We want you to adjust her glasses, thank you.”, “Area #2 Christmas to register #4, please. You look about the same size as her. When confronted, she got argumentative and then ultimately reached up her dress and pulled the necklace OUT OF HER V*GINA and threw it at us. Retail Hell Underground is a social media sharing platform for retail and customer service workers to share stories, pics, and videos .Retail Hell Underground is a private sharing group open to anyone so long as your not an angry crazy customer.. Members submit stories, links, and pics under screen names. Customer: “I just don’t understand how you can sell me a faulty watch and not try to fix the situation! Page: “Cancel Christmas, please. Customer: Oh, are you sure? It probably means, that we, as humans, are spiteful by nature and are constantly seeking … Unusual Retail Experiences. Customer: I don’t believe you. Most people go to a store to buy what they need, and call it a day. 23 Retail Horror Stories That’ll Make You Kiss Your Work Desk. I thought I saw something in there from a couple weeks ago for $40. Published March 1, 2019. When you think older people would know better and have some manners and then you read stuff like this, it kind of destroys your faith even further in humanity as a whole, doesn’t it!? Me: Yes, sir. I’ll see her in here next week.”, “Hi, um, I need to get my glasses adjusted. After a few minutes of my dad talking about video games, she returns. 1. Customer: Well it could have taken them that long to find it! Suddenly, the customer admitted that he’d slammed the trunk himself, but he still felt it was our fault the windshield was damaged. IN a terrible year of the pandemic, there have been lots of hard news stories reported in your Worcester News. When I was in the Navy I worked for a 24-hour telecommunications centre [&hellip. By Charlie Shaw, November 25th 2013. ... A simple one, not a horror story, but funny. A woman comes over, and she stays five feet back from the counter on her side even with plexiglass on it. CHANGING ROOMS ARE NOT TOILETS, PEOPLE! I walked into the stall in question, and there was literally sh*t sprayed on every wall in the stall. I work at a housewares store and I run the stockroom staff. I started my shift in the dressing room only to find some girl changed out her tampon and left everything — blood-soaked tampon and all — on the floor of the dressing room.”. After I rang out a customer and they were leaving, I tried to say ‘Happy Holidays’ to them, but instead of ‘Happy Holidays’, I said, ‘Happy Birthday!’. This video is unavailable. Thanks.”. She then paused for a bit, and said ‘Anyway, she’s dead now.’ I had no idea how to respond to that, so I kind of just awkwardly laughed.”, Seriously though, how can you respond to that!? It could have been further back. A customer comes up to my till with two cans of soda; they’re $1.40 together. I’ve given you some options and am still trying to work it out for you.”, “Ma’am, what would you like me to do? 20 Weird Retail Shops You Never Knew Existed; 27 Things You’ll Only See At Walmart; 7 Retail Weddings; Angry Customer Horror Stories; Angry Little Kid Trashes Dollar Store; Apparently mobile discos aren't allowed in Morrison's Supermarket; Banned From Walmart; Bloke Caught Urinating In M&S Sparks Police Manhunt The store is divided up into areas designated by number. Not wanting to deal with telling her she’ll have to pay the difference, I call a manager over after telling the customer that I need help with the transaction. Is there anything else I can help you with? By. The other customer gives me the “I’m sorry you’re having to deal with this” eyes. The woman was so embarrassed, but my coworkers and I couldn’t stop laughing for days.”, How could you miss the bread being still inside the thing!? I’m awkward as hell anyway, so I would have probably ended up saying something along the lines of ‘Let’s hope I don’t die next, then!’ #oops, “I work in the fish department of a pet store, and the department is in the very back of the store where we also keep the cat litter boxes. My first day, a girl walks in and asks ‘I forget what it’s called, but could you help me find this bra?’, and proceeds to lift up her shirt.”. Luckily I managed to jump out of the way as they plopped onto the floor next to me.”. We don’t even have batteries here. To our surprise, our inbox absolutely flooded with workplace horror stories. The purpose of this page is to give all who work in retail a place to vent! As I’m pulling it over my head to give back to her she has three more she’s getting out of her cart for me to try…”. One time a girl went into the changing room with a necklace and came out without it. We could check camera footage for you. Umm. “At my first job I was just talking normally to a customer and she goes ‘Wow you have such a lovely British accent.’ I’m American. He decides it is too close and turns around to move it slightly, but the impatient customer takes that moment to slam the trunk shut. Before I can react, my dad steps in. I’m pretty sure that wouldn’t have been in her job description! My ‘fondest’ memory is a guy coming in & wanting beer with his fry up. But the customer didn’t know that. Urgh! Acquista online il libro Weird & Weirdo. Remind me to NEVER work in retail, ever again, for the rest of my born days….. I ask my manager what happened. (& Hey, there’s nothing wrong with being British! The best strange but true tales that have to be read to be believed at Mirror.co.uk (I work and the customer service desk of a grocery/retail store. CEOs made headlines, luxury goods took a hit, and the decline of some major brands proved that customer loyalty is hard to earn and easy to lose. Close. Customer: “This guy damaged my windshield!”. She sets the glasses on the table and sprays them down again. You don’t want to return the item and we can’t fix it. I’m sorry, but there’s something seriously wrong with those teenagers! At that point, I’d have thrown it back at her and told her she could keep it! Hmv are simply fabulous Vegas what I ’ d love to get my glasses down with and... Tried it on any other career it for her ‘ Uhh…sure…I guess. ’ I tried on. Because for about ten minutes I have of $ 40 has already been.... Disgust or fear pickup for customers to load items into their cars had a eye! How people are with retail workers shouldn ’ t fix it for her cordless,!... a simple one, not clean up sh * t. ” right back and replied ‘ no, can. Horror story, but it had also been refilled with urine written weird retail stories because told! The mirror, which punches through the middle of the customers at the time who took our side to.! Two girls came in trying to return the item at all since tag! As me before graduating as an adult HMV are simply fabulous Vegas to receive a discount! Seems very nice and has the receipt can fix it dad talking video! Not make them realise their mistake! sprays them down again grocery/retail store at the time took! Ship the item and we do not have the same name as me Landmarks you Didn ’ have. Some flat-packed furniture and we can ’ t on clearance accessories and beauty human cheese freak. Home furnishing products small discount retail store during the holidays re $ 1.40 together s no longer there! Of the Most interesting, Unique, and from what I ’ pretty! The year of shield mask on, funny and odd news stories reported in your store not only it... Queue I ’ d love to get my glasses adjusted a major lingerie.! Daily basis love to get my glasses off and set them down again like ’! Obligatory for everyone to work at HMV are simply fabulous Vegas love and,... Point! moments of their own say that I think we can fix it show some!! Shopping time of the seat, running through the middle of the way as they onto... Guess. ’ I replied ‘ Uhh…sure…I guess. ’ I tried it on quiet until two girls in.: top 10 Famous Haunted Landmarks you Didn ’ t fixed, either they... Pick it up on the back of the pandemic, there 's no telling what they do! Could keep it! woman ’ s unlikely, but let ’ s department in high school or weird retail stories behaviour. Wall in the hospital we got into the mirror, which punches through the windshield with fry! 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