At Sandos Caracol Playa del Carmen Eco resort, you can snorkel in the clear waters of a natural cenote, swim through a mangrove forest, and witness eco tours through one of the most stunning outdoor locations in the world. We had a sewer issue in our room and called many times to get help or get it fixed and they never did. There are lots of things for the kids to do, they loved the cenote, the water park, all the pools, the kids club and the food!!! All the food was overcooked or swimming in grease. Anwendungen gegen Gebhr. Rest assured that we will give the utmost consideration to your constructive criticisms. This is the first eco-tourism venture in India, and they have many branches in exotic locations of Karnataka. Regards. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All guests are welcome at no extra cost. Dear Robert, awful sewage smells. Kids Club: Our colorful Kids Club provides an atmosphere of fun, learning, and play, all in a supervised setting. Besides of that, there are many other positive aspects to be seen and found while staying with us. 95% of the Staff were unhelpful and rude. Beaches/pool area are always clean and staff is amazing! Please accept my apologies for the lack of service, I never like to read such comments nevertheless I appreciate your honest opinions and this will assist us to ensure we maintain focused on providing only the very best to our guests. ;" class="">OK We use our own and third-party cookies to offer you a better and exceptional experience and service, according to your browsing habits. Alongside jeep safaris in the park, the resort also arranges river trips to see river dolphins, river cruises on the Brahmaputra, and tea garden visits. People like gannets flocking around the chips and other popular foods - it was chaos. This is the version of our website addressed to speakers of English in the United States. Sandos Caracol Eco Resort . Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. There are much better options. Instead, we were told wed have to pay twice the price of the room, because they had it but couldnt honor it even though the person quoting the price on email was the person they needed additional confirmation from. Dar Rima, The service was exceptional, everyone was super nice and helpful. Best part was the day we left. Dear guest,We apologize if some of our services were not enough clear with your expectations. La Mangrove is a luxury glamping resort with just six teepee style tents which come with full size double beds, plush linens, power outlets to charge your phone, and even space to hang your clothes inside. After paying, security guards told us most of the resort was off limits for me and they wouldnt let me have my meals in the restaurant areas with them. Instead of acknowledging the fact that we had written proof of reservation and price, they took our credit card information only to then have us show up the day of reservation to find nothing had been booked. Its a simple affair, just like the laid back way of life on this island. Fr eine genaue Preisberechnung bentigen wir von jedem Kind das Geburtsdatum. For info & rates for Bandipur Safari Lodge, click here. By the end of the week he had all of our names and food/drink preferences memorized and welcomed us every time with open arms. Small details like organic, refillable toiletries in the bathrooms are noticeable during a stay here.