Accenture's 13th annual holiday shopping survey found the vast majority of U.S. consumers plan to spend at least as much this year on holiday gifts as they did last year and will be turning to stores for holiday gift inspiration. Accenture est une entreprise internationale de conseil et de technologies créée en 1989 sous le nom d'Andersen Consulting, par séparation du groupe Arthur Andersen. Retail; Santé ; Sciences de la Vie ... des PDG qui ont participé à l’Étude d’Accenture Strategy pour le Pacte mondial des Nations Unies, estiment que leur entreprise atteindra la neutralité carbone dans les dix prochaines années. Accenture’s 13th Annual Holiday Shopping Survey of 1,500 US shoppers shows how quickly consumer expectations continue to shift, with the need for responsible retail the most notable trend this year. You can then update your LinkedIn sign-in connection through the Edit Profile section. Join us on Wednesday June 17th at 14:00 CET for an hour of thought leadership from Accenture, Dunnhumby and Microsoft on how to deliver on the promise of Responsible Retail in the Next Normal. Most US Shoppers Expect to Spend as Much or More This Holiday Season than Last Year, with Many Turning to Physical Stores for Inspiration, Accenture Survey Reveals . Seize the moment—Responsible and resilient retail, Senior Managing Director – Global Lead, Retail. Responsibility to all stakeholders—consumers, employees, partners and investors and the planet—is no longer optional. Responsible Retail—good for consumers, employees, partners, investors and our planet. Build long-lasting trust, provide transparency and use data to humanize consumer relationships inventively—not invasively. Retailers should also be rethinking outdated loyalty programs, and linking up available data to identify the brand superfans—the hyper-engaged customers who are most happy to invest their money or their time in the brand. Consumers show a new willingness to trade retail extras in favor of environmental and social responsibility. Accenture and Avanade keep 1.2 million health and social care workers connected through NHSmail. Accenture's report explains why retailers must execute retail with a purpose responsibly, the reason why it exists and runs through consumers’ lives. It’s a tough proposition. Home Textiles Today Staff // News & Commentary • October 2, 2019. And create and nurture an equitable, inclusive culture from top to bottom. Tapez n'importe où à tout moment pour utiliser notre outil de recherche intelligent. Retail; Santé ; Sciences de la Vie ... Accenture, c'est une communauté de plus de 505 000 talents et une vision commune : innover ensemble afin d'améliorer nos modes de vie et de travail. But brands quickly forfeit trust when they overstep the mark by appearing to know too much. Having a purpose is only half the story. But they can also create risks in a world where vendor and supplier relationships are closely scrutinized by consumers. READ MORE COVID-19 – we’re here to help . Smart retailers know they must be alive to these subtle shifts in consumer behavior if they want to sustain the seasonal retail surge across the whole calendar year. think retailers have a responsibility to address wider social issues through business practices and working conditions. Accenture indicated there are customers in the telecom industry that rely on Accenture Interactive Operations to manage their digital, print and retail asset creation across media channels, involving more than 1,500 unique assets per month. Incorporate technology to support employee growth. Responsible Retail—good for consumers, employees, partners, investors and our planet. Responsible to partners and investors Keeping pace with consumer and employee demands—while sustaining profitability—means retailers must reinvent themselves, at … Brands with high responsibility performance don’t just win consumers’ confidence. How can retailers deliver their purpose and remain profitable? Responsible retail is designing every aspect of the business around responsible initiatives. Many retailers still struggle to generate the right kind of detailed consumer insights and translate them into a profitable purpose-led strategy the whole business can center itself around. All in: Inclusion & Diversity drive shopper habits, New marketing in retail: How CMOs drive growth. Please try logging in with your registered email address and password. From now on, relevancy, differentiation and growth will all hinge on delivering something truly meaningful through responsible retailing. While most consumers are feeling good about their holiday spending (around six in every seven shoppers plan to spend the same or more than they did last year), they’re also becoming far more carbon-conscious and socially aware—and they expect their retailers … The study also found a growing trend of “responsible retail,” with shoppers more concerned about the environmental and social impact of their purchases. Source: 2019 Accenture US Holiday Shopping Survey. The first name is required and cannot be empty, The last name is required and cannot be empty. Accenture: “Responsible retail” a factor in Holiday 2019 shopping Consumer survey finds 57% will spend the same amount as last year. Rebaptisée Accenture en 2000, son siège social est basé à Dublin, en Irlande, mais elle présente la particularité de ne pas avoir de quartier général. There is already a separate, active Accenture Careers account with the same email address as your LinkedIn account email address. Brands with consistently high responsibility performance beat their peers in operating margin, profit and total shareholder returns. 7 Jun 2019 Comment. Your guide to remote working, for the employer and employee. Was responsible for managing key Retail & CPG client accounts in the US mid-west. ​Jill leads the Accenture global Retail practice and helps retail clients transform into responsible and resilient enterprises. Rather it’s about recognizing that the customer is the channel—and serving the needs of each individual in each moment. Put the most loyal, profitable customers at the center of every aspect of your business—from the products you sell to the design of your supply chain. want the option of packaging-free products and deliveries. Consumers are turning to the circular economy—with fashion waste a big turn-off and grocery shoppers expecting their retailers to be responsible. How do you unlock your employees’ potential so they feel empowered and motivated to bring the best of themselves to work every day—enabling your organization to deliver the most relevant experiences to your consumers? They recognize a clear brand purpose and greater customer-centricity are the best ways to get the most valuable consumers to buy into the brand beyond the holidays. “We are in a day and age when loyalty needs to be rethought and rewarded with fresh tactics,” said Jill Standish, senior managing director and head of Accenture’s Retail practice. In a world with finite resources, business continuity has to be grounded in sustainability—right across the value chain. It’s a fine line to tread. Through your responsibility to think “human first”. ​Jill leads the Accenture global Retail practice and helps retail clients transform into responsible and resilient enterprises. Accenture takes a look at how technology can be used to ensure the entire retail supply chain becomes more sustainable and more informative. Responsibility to all stakeholders—consumers, employees, partners and investors, and our planet—is critical. Do Not Sell My Personal Information (for CA). How can retailers deliver their purpose and remain profitable? Keeping pace with consumer and employee demands—while sustaining profitability—means retailers must reinvent themselves, at speed and scale. X. This is having a growing impact on their shopping decisions. The solution? How well do you know your customers? Key clients included one of the world's leading cereal manufacturers and a leading nutrition & health company. These partnerships bring new opportunities. Retail Applied Intelligence Drive profitable growth by putting your most loyal customers at the heart of every business decision—from your products to your supply chain. Responsible Retail—good for consumers, employees, partners, investors and our planet. SUBSCRIBE TO Fashion. In this new era of responsible retail, companies need to operate ethically and fairly to customers, workforce, stakeholders and our planet. Yes, the lines have blurred! These partnerships bring new opportunities, Do Not Sell My Personal Information (for CA). The survey covered 21 countries and 22 industries. Combined with a clear brand purpose centered around responsible retail, that’s how retailers can ensure they deliver for their customers over the holiday period, and long into the future. To do that, retailers still need to get smarter about customer data, using micro-segmentation to orient the whole retail strategy (both online and in-store) around the needs and expectations of the customers who deliver the most value to the business. NEW YORK; Oct. 8, 2020 – Accenture (NYSE: ACN) today announced new commitments to sustainability — including industry-leading goals for net-zero emissions, as well as a newly created leadership role — as it moves to embed responsible business practices in all … The role of technology in responsible retail . READ MORE PRACTICAL GUIDE Take control of your … said environmental issues were very or extremely important in choosing which retailer to shop with. Piercarlo Gera, who leads Accenture’s Customer Insight & Growth for Financial Services practice globally, said, “The future of banking is in the platform economy and these awards showcase banks and their journey to transforming their business models, with retail banks rising to the challenge of competition from non-traditional providers. Shoppers still really value in-store browsing—and they’re more willing to make their purchases in-store too, especially over the holidays. It’s where partners play a vital role. The study also found a growing trend of "responsible retail," with shoppers more concerned about the environmental and social impact of their purchases. Understand how machines enable more purpose for your employees. This will navigate you to Accenture.com Sign In page. Retail and technology experts from Accenture say it's time to leverage the power of AI. The priorities? But they’re also reassessing what the bricks-and-mortar store is for, seeing it as a place to both do their shopping and experience a retailer’s ethos and purpose—while reducing their carbon footprint by picking up online purchases at the same time. Many consumers feel brands don’t know them well enough. Do you have a consumer-centric mindset? Laurent Thoumine prend la responsabilité des activités de conseil d’Accenture pour le secteur du « retail » en Europe. To adapt, retailers must focus on customer analytics and offer a brand purpose that resonates with the responsibility agenda. Us mid-west & Diversity drive shopper habits, new marketing in retail or in brands or... And employee demands—while sustaining profitability—means retailers must reinvent themselves, at speed and scale the Accenture global practice. Think “ human first ” in-store too, especially over the holidays partners. Brands with high responsibility performance beat their peers in operating margin, operating and. 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