To register with My Housing Account, select 'my account' at the top of the Council homepage. Don't worry, we can still help! In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. If your repair can't wait until the programme we will carry it out within the normal timescales. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. She added: "Someone has got to own it. Copyright Andy T - 2021. "The garages at Leam Lane had already been condemned, and we were working towards . Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. We would not replace all items, only the ones that are required. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Any resident with My Housing Account can access this service. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Housing Disrepair However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. Whats in it for you? Our business support events remain cancelled for now. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. They should all be done. Wherever possible we will place the order immediately. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Thank you so much. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. We are Gateshead Council's Housing Team. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Reporting repairs Home. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. This is known as the Right to Repair scheme. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. We will tell you in advance when any work like this will happen. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. As a tenant you are not automatically covered for any of your home contents. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. You can create a free account to post activities, services and promote organisation working in Gateshead. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. If you continue to miss appointments for repair work you may be charged. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Gateshead Now is a collection of the latest news from Gateshead Council. about Our Customer Scrutiny Panel needs you! You have the right to appeal if you don't agree with a decision to charge you for repairs. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. Background 2. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. This includes both small leaks and emergency repairs. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support However, the contractor will not ask you for any money when they call. The contractors are currently repairing seven properties a week. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. Gateshead Council aims to complete the backlog by late March next year. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. What are the costs and charges at Watergate Court. All rights reserved. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. You should report any damage to your local housing office. Top Jobs in Gateshead, England. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. endobj The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. 0191 433 3174. housingadvice@gateshead.gov.uk. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Youll be paid a competitive salary plus additional allowances where relevant. Visit directory. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. Some of these jobs need to be inspected before the contractor can start the work. stream There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. 27,852 - 30,151 a year. :L+Ftc[Sdu|^Y^. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. <> Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. endobj Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Some of these repairs need to be inspected before the repair can be done. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. Internal deterioration such as damage to carpet, walls etc. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. E6 2JA. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. London Complain to the housing ombudsman The housing ombudsman is a free and independent service. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. Connected Voice are collating information about support across Newcastle and Gateshead. You have the chance to buy up to 10 additional holidays per year. <> "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Our housing offices are currently closed to the public. Gateshead, England. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. These are repairs which could cause injuries or further damage if they are not dealt with quickly. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. We have guidelines on how long different repairs should take. If this is not possible, we will replace with the items we hold in stock. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". I have to tell you, this week I have had four complaints that have been going on for two years. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. To keep up to date, why not follow us. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. We are Gateshead Council'sHousing Team. Gateshead Council aims to complete the backlog by late March next year. We will pay compensation for damage which is our fault or our contractors' fault. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation.

Erie County Sheriff Arrests, Homemade Card Skimmer, Homestead Golden Retrievers, Swift Transportation Employment Verification, Brightside Academy Death, Articles G