text-align: right; @media(min-width: 769px) { } Free time for carriers equipment commences on the day equipment departs from carriers container yard. Where do I return my empty container? Reefer container with IMO follows Reefer. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Evergreen Enterprises Click EmptyReturns and scroll down until you find your area and size/type. Shop our 'Positively Playful' collections! The Cookies Notice will not reappear if the cookie is set. 8, 2021 in order to access the terminal. Please send all returns or exchanges to: Empty container return locations Use the below overview to determine where to return empty containers in Canada. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Prevents unauthorised use of login credentials or access of system. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Thanks for your cooperation! Limited same day appointments will be available for certain transactions. U.S. Department of Commerce details, OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. } background: #107661; The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. .eg-eyebrow-right { CLICK HERE Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. 2022 Earth Hour. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. eContainer is the tool which enables easy access to search for empty delivery locations. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. New Orleans - first 8:00 AM following vessel departure Are you having trouble making an appointment or paying a fee? Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? .eg-eyebrow-left { Maersk Spot now also includes extendable Free time options. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Please email tiwyard@everport-terminals.com if you have any questions or. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Each appointment therefore is valid for two hours when including grace periods. Please contact Evergreen at 972-764-1350 for any demurrage questions. To ensure appointment availability, it is encouraged to place appointments daily by noon. .eg-eyebrow-left { Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Our warehouse is currently experiencing delays. print button, Terminal Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. We will provide feedback on your dispute within 5 business days of receipt. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. .eg-eyebrow a { Your user specific instructions are to be followed and supersede any instructions published here. At CY Rail Facilities working days are defined as Monday through Saturday. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Copyright 2021 Advent eModal. If you have not, or just want to be sure, you can search the list we . PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Long Beach - first 3:00 AM following container discharge We handle a wide variety of cargo. of Agriculture Read more. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. All rights reserved. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Please key in your Shipping Line name for each terminal. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Together, the six shipping companies operate a modern fleet . We rely on your consent for placing on your browser cookies which may collect personal data about you. Search your BL number in the provided column. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Simply enter your chassis, container or booking number to print a copy. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. You should be receiving a notice. form of the original payment, such as credit card or PayPal. Remembers the users default region landing page. To subscribe to equipment return notifications via email enter your contact information. A portal for shipping and transport information. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. The Northwest Seaport Alliance If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. tracking by Bill of Lading, Booking, Container, etc). } INC. North Reclamation Atea, Subangdaku Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Weve had a problem submitting your entries, please try again or check back later. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Subsequent changes to the information will be captured the following day. color: #FFF; Port of Los Angeles The queue lot will be open during this time to allow truckers to park and create an appointment. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Please login or create an account to access online services. width: 80%; Stay up-to-date with all the current export receiving dates. Where do I return my empty container? The eContainer application will advise where to return an empty container in a given metropolitan location. Hover your cursor over the Terminal to see their Shift Definitions. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Activity location codes for demurrage and detention, Submission of release request instructions. Non-operating reefer (NOR) is considered as Dry Container. Shipping Line options will appear as you type. Newark - first 6:00 AM following container discharge Choose the Place of Delivery (POD) of your shipment. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Contact us and we will respond within the next two working days. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Empty return locations can change any time without notice. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Please enter container or bill of lading IDs (Maximum 50 Entries). font-size: 15px; Free Flow/Peel Pile Requirements PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). Terminal Island, CA 90731. }. .eg-eyebrow { Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Identifies a valid user using single sign-on across multiple applications. Third parties and social media networks also place tracking cookies. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. example: YMLU8990900) in the box below to get . This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Allows customers to track cargo , check sailing schedules, make bookings, and more. Announcements. Featured: Christmas Traditions Collection. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. You may be trying to access this site from a secured browser on the server. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Go to Maersk One Stop Import Solution (MDDC) website. } This will benefit all trucking companies . <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. This domain is owned by Doubleclick (Google). It . Our terminal partner websites and additional information on demurrage payment can be found here. Start your search for the right partner for your business. Appointments for the day will be spread throughout the shifts. Ends on the day that the empty container is gated-in at the agreed port or terminal. Learn more. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Please check your emails if you have not yet activated your account. Related Articles. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Empty Return Instructions & Vessel Schedules. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Dept. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions text-decoration: none; Your online behaviour could be followed by these third parties. then select the "region" for notification. padding: 5px; You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. Currency: USD So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Please enter container IDs (Maximum 10 Entries). COSCO: (866) 502-6726, 614 Terminal Way, Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Import Refrigerated Cargo - CY Deliveries - Price Increase. Please note that personalized items, food and live plants are nonreturnable. Our team is here to help deliver best-in-class service to our customers. Do not park on SR 509. (10 containers per search) Reset. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. A platform for our supply partners . Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Direction: Import The tags are re-editable. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Gate Opening Hours You can provide your consent by clicking Accept All. } 2/27 (https://bit.ly/3IGNRwz) However not all transactions will be guaranteed. If your item is defective, you have one year from the date of purchase to return it. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Appointment slots will open 7 days in advance (subject to change). } 2400 Elliham Ave, Bldg D eContainer is the tool which enables easy access to search for empty delivery locations. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. flex: 1; Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Empty Container Return. About Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Reminder: Appointments are mandatory. display: none; The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Registration required for some services. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. width: 20%; voyage, detailed container specification enquiry, carbon calculator, and ATTN: MyEvergreen Returns Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Limited same day appointments will be available for certain transactions. Carrier will stop the detention clock effective the next business day after the notification is received. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Disputes must be submitted to Maersk within 30 days of the invoice date. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Click EmptyReturns and scroll down until you find your area and size/type. Email Address. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. This cookie is used as a unique identifier to track viewing of videos. Remembers if the user accepts or rejects the Cookies Notice. Keeps user information for session identifier after the user has logged in. Pacific Maritime Association Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Finding solutions and creating opportunities is the name of the game. width: 100% If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Here is how to check the appointed depot information for empty container return. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Holiday Schedule By pressing accept you accept such use of cookies. Appointments will lockout 30 minutes prior to the start of each hour. Richmond, VA 23237. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. These days will be countable days within the free time period for demurrage and detention. UIIA Notification Region. however not all transactions will be guaranteed. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Please enter container or booking IDs (Maximum 50 Entries). The tags are re-editable. Request. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. display: flex; Please do not arrive without an appointment. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. We handle a wide variety of cargo. In the event you wish to change the party invoiced, please e-mail. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Baltimore - first 8:00 AM following vessel departure Please enter your Evergreen account number and zip code to activate your online account below. Container : 60 containers max. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS } Postal Service, give it to your mail deliverer or drop off at your nearest post office. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Expiry Date: Until further notice If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. P.O. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Refunds are in the After the search is done, details of appointed depot information will be shown in . Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. It will also provide a re-delivery number should the container be an off-hire or one way. Subscribe Unsubscribe Leave all lists. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Customs Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions .eg-eyebrow-right { Shipping Line Contacts Status , All free flow piles must be picked up within 3 days of discharge. Find the right route, get Maersk office locations, discover local solutions, payment options and more. Average ship times may be longer than expected. | Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Local Information. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Pack your return securely, in the original package if possible. Sticky session ID used in load balancers. .eg-eyebrow div { Canada - Toronto Empty Container Returns. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Subscribe for UIIA EMail Notification. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Vessel Schedule Country: United States and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. At inland port locations owned by ports (ie. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Motor Carrier SCAC. vessel tracking, port schedule, access rates of exchange for your selected ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility.

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